Riu Emerald Bay

Destination
Mazatlan
  • Information
  • Location
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What's included

Destination
Riu Emerald Bay
All Inclusive

Av. Sabalo-Cerritos 3404  Mazatlan  82110 MEXICO

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  • Hotel Details
  • Amenities
  • Rooms
  • Dining
  • Activities
  • PROMOTIONS
  • BOOK NOW

Facing the dark blue waters of the Mexican Pacific, this superior hotel provides a fun-filled retreat for families, groups and active adults. Family-friendly amenities including a playground, mini-club and a children’s swimming pool will delight younger guests, while the fitness room, night club and dynamic restaurants provide the perfect setting for unforgettable tropical getaways.

Please note: In-room mini bar and dispenser are temporarily not available due to safety protocols

Location: Beach

Hotel Advisories
  • Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Hotel Policies
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy – Deposits or credit/debit card hold authorizations are not requested at check-in. “Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policy –
 Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information – Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy
  • Pets Not Allowed
Transportation
  • Mazatlan International Airport: 23 miles
Property Information
  • Year Built: 2008
  • Floors: 20
  • Total rooms: 1028
Hotel Amenities
  • 24-hour front desk
  • Accessible facilities
    • Complies with Local/State/Federal laws for disabled
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children’s play area
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Game room
  • Golf, Offsite†
  • Housekeeping – daily
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Sauna†
  • Spa†
  • Wakeup service
  • Water sports†
Standard

Bedding – 1 king bed or 2 queen beds

Occupancy limits – 3 adults, 2 children, 4 total.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 -12 are surcharged.

Additional amenities- Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV
Honeymoon

Bedding – 1 king bed

Occupancy limits – 2 adults, 0 children, 2 total

No children are allowed in this category. Minimum age check is 18 years old.

View – Ocean

Additional amenities- Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV
Duplex

Bedding – 2 Sofa beds on the first floor and 1 king bed on the upper floor.

Occupancy limits – 6 adults, 4 children, 6 total.
Maximum of 4 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 – 12 are surcharged.

View – Partial Ocean

Additional amenities- Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV
Standard Oceanview

Bedding – 1 king or 2 queen beds

Occupancy limits – 3 adults, 2 children, 4 total.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 -12 are surcharged.

View – Ocean

Additional amenities- Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV
2 Bedroom Standard Ocean View

Bedding – 1 king or 2 queen beds (each room)

Occupancy limits – 6 adults, 4 children, 8 total.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2 -12 are surcharged.

View – Ocean

Additional amenities- Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV
Suite Jacuzzi Oceanview

Bedding – 1 king bed

Occupancy limits – 2 adults, 0 child, 2 total.

Children not allowed in this room category

View – Ocean

Additional amenities- Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV
Family Room Oceanview

Bedding – 1 king and 1 double bed

Occupancy limits – 4 adults, 3 children, 5 total
Maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults. Children 2-12 are surcharged.

View – Ocean

Additional amenities- Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV
Junior Suite Oceanview

Bedding – 1 king bed

Occupancy limits – 2 adults, 0 children, 2 total
View – Ocean

Additional amenities- Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV
Standard Superior

Bedding: 1 King bed or 2 queen beds.

Occupancy limits: 3 adults, 2 children, 4 total combined.

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Cable television
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
2 Bedroom Family Suite

Bedding: 1 King bed and sofa bed, and second with 2 double beds.

Occupancy limits: 3 adults, 3 children or 4 adults, 2 children or 5 adults,  1 child or 6 adults. 6 total combined.

Additional amenities: Liquor dispenser, double sink in bathroom.

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Ceiling fan
  • Direct dial phone number
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Satellite television
  • Shower
  • Wireless internet connection
2 Bedroom Family Suite Superior

Bedding: 1 King bed, and second with 2 double beds and sofa bed.

Occupancy limits: 4 adults, 4 children or 5 adults, 3 children or 6 adults, 2 children or 7 adults, 1 child or 8 adults. 8 total combined.

Additional amenities: Liquor dispenser, double sink in bathroom.

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Ceiling fan
  • Direct dial phone number
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Satellite television
  • Shower
  • Wireless internet connection
Onsite Dining

Various Lounges/Bars

– El Cerro
– El Estero
– Sports Bar
– La Plaza Bar
– Playa Bruja
– La Tambora
– Margarita
– Pepe’s Foodv

Various Restaurants

– Las Tres Islas
– Bamboo
– El Malecon
– Tabasco
– Las Gaviotas
Onsite Recreation
  • Children’s pool
    There is a children’s pool on-site.
  • Fitness center on-site
  • Hot tub
    There are 2 outdoor hot tubs.
  • Motorized Water Sports†
  • Non-Motorized Water Sports
    Catamarans
    Kayaking
    Body board
    1 introductory scuba diving lesson in the pool
  • Pool
    There are 5 pools on-site.  This property has swim-up pool bars
  • Sauna†
  • Spa†
Offsite Recreation
  • Golf†
    There is a golf course located within a mile of the property.
Offsite Attraction
  • Splash Water World
    Aquatic park
  • On-site Entertainment
    Daytime entertainment program for adults (daily)
    Shows, Riu evening program or live music (daily)
    Complimentary entrance to “Pacha” night club and drinks (open six nights a week)
Riu Splash Water World!(Travel Dates: 12/24/2022 – 12/23/2023)

Riu Splash Water World!

All guests are invited to enjoy FREE access to Riu Splash Water World!
• Water slides
• Height requirement at least 1.20m/3.9ft to be admitted
• For safety, the minimum recommended age is 12.
Important Information: Details provided at check in

Valid Booking Dates:Now – 12/23/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Honeymoon Inclusions!(Travel Dates: Now – 12/23/2022)

Honeymoon Inclusions!

Guests celebrating their honeymoon with us will receive the following amenities:
• Surprise welcome gift in their room
• Small bottle of Tequila
• King bed (subject to availability at time of check-in)
• Late Check-out (Subject to availability at time of departure)
• Complimentary upgrade to next available room category (subject to availability and upon request)
To receive this offer, just enter “Honeymoon” in the Special Service Request section during check-out or call out Customer Care and we will be happy to make the notation for you.
Important Information: Proof of marriage must be provided at check-in. Marriage must be within 90 days of arrival.

Valid Booking Dates:Now – 12/23/2022

Applicable promotions will display with your room selection. Some restrictions may apply.

1st Child Stays Free!(Travel Dates: 1/2/2023 – 4/30/2023)

1st Child Stays Free!

Guests are allowed to have up to 1 child 12 and younger stay free of charge when sharing a guestroom with 2 adults!
Important Information:  At least 2 adults must accompany the children. Surcharges will apply to kids 2 – 12 years old. Group restrictions may apply.

Valid Booking Dates:Now – 4/30/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Honeymoon Inclusions(Travel Dates: 12/24/2022 – 12/23/2023)

Honeymoon Inclusions

Guests celebrating their honeymoon with us will receive:
• Surprise welcome gift in their room
• Small bottle of Tequila
• King bed (subject to availability at time of check-in)
• Late check-out (subject to availability at time of departure)
• Complimentary upgrade to next available room category (subject to availability and upon request)
To receive this offer, just enter “”Honeymoon“” in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information:  Proof of marriage must be provided at check-in.  Marriage must be within 90 days of arrival.

Valid Booking Dates:Now – 12/23/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities(Travel Dates: Now – 12/23/2022)

All Inclusive Amenities

The All Inclusive program includes the following amenities:
– All meals
– Local and imported beverages available 24 hours
– Snacks available 24 hours
– Regularly restocked mini-bar and liquor dispenser
– Variety of sports including non-motorized watersports
– Splash Water World
– Selection of daytime and night time activities
– Free entry to “Pacha” discotheque and drinks (open six nights a week)
– WiFi in public areas of the hotel
– Taxes and gratuities
Important Information:  Redemption information will be provided by the hotel at check-in.

Valid Booking Dates:Now – 12/23/2022

Applicable promotions will display with your room selection. Some restrictions may apply.

Honeymoon Spa Credit(Travel Dates: Now – 12/23/2022)

Honeymoon Spa Credit

Guests celebrating their honeymoon with us will receive the following amenities:
$35 USD Spa Credit for a selected service in “specials for couples” category (120 mins). This discount applies per couple per stay.
To receive this offer, just enter “Honeymoon” in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information: Redemption information to be provided by hotel at the Spa. Not cumulative with other spa promotions. Any unused portion will not be refunded. Gratuities, taxes and service charges not included. Proof of marriage must be provided upon check-in (marriage must be within 90 days of arrival).

Valid Booking Dates:Now – 12/23/2022

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities(Travel Dates: 12/24/2022 – 12/23/2023)

All Inclusive Amenities

The all-inclusive program includes the following amenities:
• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
• Snacks and drinks 24 hours a day.
• Regularly refilled minibar and liquor dispenser in the guest rooms.
• In-room safe.
• Free sports, activities and entertainment programme.
• Free wellness facilities (gym).
• Free entry to the discotheque (drinks included).
• WiFi throughout the hotel.
• Live music, shows & RIU entertainment
• RiuLand kids’s club (4-7 & 8-12 yrs)
• All hotel guests are required to wear an “”All Inclusive”” wristband for identification purposes.
Important Information:  Redemption information will be provided by the hotel at check-in.

Valid Booking Dates:Now – 12/23/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers.  All offers are first come first served basis.

Happy Travels

More about Mazatlan

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      Riu Emerald Bay

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      Mazatlan

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