• Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
• The Municipality of Solidaridad will be charging an Eco Tax of 31.12 Mexico Pesos (approx. $1.66 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

• Check In: 3:00 PM
• Check Out: 12:00 AM
• Minimum Check-In Age: 18

General Policies:

Check-in Policy – Deposits or credit/debit card hold authorizations are not requested at check-in. “Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies – Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information – Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy

• Pets Not Allowed

• Year Built: 2000
• Last Renovation: 2015
• Accessible rooms: 4
• Floors: 3
• Total rooms: 396

• 24-hour front desk
• Accessible facilities
• Complies with Local/State/Federal laws for disabled
• Babysitting, Offsite
• Baggage hold
• Bell staff/porter
• Children welcome
• Children’s play area
• Elevators Not Available
• Exercise gym
• Free parking
• Gift/News stand
• Golf, Offsite
• Housekeeping – daily
• Internet services
• Laundry/Valet service
• Lounges/bars
• Meal Plan Type: All Inclusive
• Non-smoking rooms available
• Pool
• Restaurant
• Safe deposit box
• Sauna
• Spa
• Wakeup service
• Water sports
• Wireless internet connection in public areas

• Air conditioning
• Bathrobe
• Bathroom amenities
• Coffee/Tea maker
• Hairdryer
• Iron
• Ironing board
• Safe
• Telephone
• TV

• Air conditioning
• Bathrobe
• Bathroom amenities
• Coffee/Tea maker
• Hairdryer
• Iron
• Ironing board
• Safe
• Telephone
• TV

• Air conditioning
• Bathrobe
• Bathroom amenities
• Coffee/Tea maker
• Hairdryer
• Iron
• Ironing board
• Safe
• Telephone
• TV

• Air conditioning
• Alarm clock
• Balcony/Lanai/Terrace
• Bathroom amenities
• Coffee/Tea maker
• Hairdryer
• Iron and Ironing board
• Safe
• Telephone
• TV
• Wireless internet connection

• Air conditioning
• Alarm clock
• Balcony/Lanai/Terrace
• Bathroom amenities
• Coffee/Tea maker
• Hairdryer
• Iron and Ironing board
• Safe
• Telephone
• TV
• Wireless internet connection

Various Lounges/Bars

– Ananá
– La Cumbia
– La Plaza
– Las Olas

Various Restaurants

– The Palms
– Jade Asian Restaurant
– Traviata Italian Restaurant
– Turquesa

• Golf
  Golf course located within a mile of the hotel.

On-Site Entertainment

Honeymoon Inclusion!

Guests celebrating their honeymoon with us will receive the following amenities:

Surprise welcome gift in their room.

Small bottle of  Tequila

King bed (subject to availablity at time of check-in)

Late check-out (subject to availability at time of departure)

Complimentary upgrade to next available room category (subject to availablity and upon request)

To receive this offer, just enter “”Honeymoon”” in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in and must be valid within 90 days.

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

Includes $1360 in Resort Credits!

Resort Credit Includes:

Renova Spa – $200 in coupons

Weddings by Riu – $100 in coupons

Romantic Dinner – $60 in coupons

Photography – $40 in coupons

Hard Rock Golf Club – $960 in coupons

Important Information: Resort Credits apply as discounts on selected services only. The total of credits are per room per stay, for guests 21 and older. This promotion is subject to availability and inclusions are subject to changes without prior notice. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.

Valid Booking Dates:Now – 12/22/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Includes $850 in Resort Credits!

Resort Credit Includes:

Renova Spa – $200 in coupons

Weddings by Riu – $100 in coupons

Romantic Dinner – $30 in coupons

Photography – $40 in coupons

Hard Rock Golf Club – $480 in coupons

Important Information: Resort Credits apply as discounts on selected services only. The total of credits are per room per stay, for guests 21 and older. This promotion is subject to availability and inclusions are subject to changes without prior notice. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.

Valid Booking Dates:Now – 12/22/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Exchange Privileges

Guest will have access to all bars, lunch and snacks at Riu Yucatan and Riu Tequila.

Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Breakfast and Dinner must be taken at the booked hotel. Transportation is not included

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities

All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.

Snacks and drinks 24 hours a day.

Regularly refilled minibar and liquor dispenser in the guest rooms.

In-room safe.

Free sports, activities and entertainment programme as described. Activities include: kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, pedalos ( paddle boats)

Free use of wellness facilities (gym)

Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.

WiFi throughout the hotel.

Daytime entertainment for adults

Live music shows & Riu entertainment

Riu Get Together Party at the Riu Tequila hotel

RiuLand Kids Club for ages 4-7 and 8-12

Additional Information: All hotel guests are required to wear an “All Inclusive” wristband for identification purposes.

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.