Riu Palace Mexico

Destination
Riviera Maya
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In a beachfront location just 3km from Playa del Carmen, Mexico, the elegant Hotel Riu Palace Mexico (24h All Inclusive) is aesthetically decorated in line with the traditional style of Mexican estates. The excellent service at our all inclusive resort in Mexico makes it the perfect place to get away from it all and regain energy in the heart of a natural atmosphere. The Playa del Carmen hotel includes two fresh water swimming pools surrounded by a vast park, a Jacuzzi, a solarium-terrace, a gym and the wellness centre with a range of different treatments and massages.

What's included

Destination
Riviera Maya Discover Riviera Maya
Riu Palace Mexico
All Inclusive

AV. Xman-Ha, Manzana 3 No. 1, Condominios Playacar  Playa Del Carmen, Q. Roo, QR 77710 MEXICO

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  • Hotel Details
  • Amenities
  • Rooms
  • Dining
  • Activities
  • PROMOTIONS
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In a beachfront location just 3km from Playa del Carmen, Mexico, the elegant Hotel Riu Palace Mexico (24h All Inclusive) is aesthetically decorated in line with the traditional style of Mexican estates.
The excellent service at our all inclusive resort in Mexico makes it the perfect place to get away from it all and regain energy in the heart of a natural atmosphere. The Playa del Carmen hotel includes two fresh water swimming pools surrounded by a vast park, a Jacuzzi, a solarium-terrace, a gym and the wellness centre with a range of different treatments and massages.
Mexican cuisine is famous for its wide variety of recipes. It is recognised for its distinctive and sophisticated flavours which incorporate many different spices. It is a combination of gastronomic traditions, including Mesoamerican and European ones, as well as many others, which is why the buffet restaurant and the different themed restaurants of the hotel offer menus and dishes from all parts of the world.
One of the best all inclusive resorts in Mexico, you will find a range of sports and activities to enjoy all day long with our entertainers, whilst the entertainment programme will ensure you make the most of every minute. The Hotel Riu Palace Mexico l is located in a shared complex with the Hotel Riu Palace Riviera Maya, Hotel Riu Yucatan, Hotel Riu Playacar and the Hotel Riu Tequila so you can find numerous activities such as table tennis, a gym, volleyball, golf and water sports like catamaran, kayaking, bodyboarding, snorkelling and much more. At night we invite you to watch shows and listen to live music or visit the “La Piñata” club where you can dance to the best beats. Your children can also participate in the exclusive Riu Land entertainment programme where they can do crafts and activities with other children.
In the heart of the Mexican Caribbean you will find the famous Playa del Carmen, one of the most beautiful beaches in the world. Although it may be tempting, you mustn’t think that it’s just white sand and turquoise water. This destination is full of surprises and places that you should visit and discover. If you want to go on excursions, we recommend you visit places like the spectacular pyramids and ruins of the Mayans, the Biosphere Reserve of Sian Ka’an, the Crococum Zoo, the Botanic Gardens and other interesting sites that you can enjoy as a family, couple or with friends. There is lively nightlife in the area of Playa del Carmen, with bars, clubs and restaurants offering excellent cuisine, cafés, terraces and beach parties. Enjoy the best Mexico has to offer and spend some time relaxing at our beautiful Mexican hotel.
Hotel Advisories
  • Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • The Municipality of Solidaridad will be charging an Eco Tax of 31.12 Mexico Pesos (approx. $1.66 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Hotel Policies
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy: Deposits or credit/debit card hold authorizations are not requested at check-in. “Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Transfer Policy: A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information: Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy
  • Pets Not Allowed
Transportation
  • Cancun, Mexico (CUN): 36 miles
Hotel Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilitiesComplies with Local/State/Federal laws for disabled
  • Babysitting, Offsite
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children’s play area
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Gift/News stand
  • Golf, Offsite
  • Housekeeping – daily
  • Laundry/Valet service
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports
Wedding Services

Please contact us for Wedding Information…

Junior Suite

View – Garden

Bedding– 1 king or 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits–  3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

Amenities– Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite televisión
  • Telephone
  • TV
Junior Suite Superior

View – Courtyard

Bedding –1 king or 2 double beds.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits–  3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

Amenities– Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV
Suite

Bedding– 1 King bed with sofa.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits–  2 adults,2 total combined.

Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

Effective travel date 12/24/20 (Booking window starts 7/1/2020)

Occupancy limits–  2 adults, 2 total combined, no children allowed.

Amenities– Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV
Suite Jacuzzi

Bedding– 1 King bed with sofa.

Room Requests are not guaranteed. They are based on availability upon check-in.

Occupancy limits–  2 adults, 2 total combined.

Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 – 12 are surcharged.

Effective travel date 12/24/20

Occupancy limits–  2 adults, 2 total combined, no children allowed.

Amenities– Liquor dispenser

Room Amenities
  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV
Onsite Dining

Various Lounges/Bars

– Bar Cubano
– Los Mariachis
– Lounge 24
– El Palmeral
– Beach bar
– Capuchino

Various Restaurants

– Don Julian-Restaurant with terrace
– Guacamole-Beach restaurant/grill and steakhouse
– Krystal-Fusion Restaurant
– La Dolce Vita-Italian restaurant
– La Bodega-Mexican restaurant
– Miyagi-Japanese restaurant
Onsite Recreation
  • Children’s pool
    There is 1 children’s pool onsite.
  • Children’s program
    RiuLand
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, etc.
  • Pool
    There are 4 pools onsite.
  • Sauna
  • Spa
  • Tennis court
    There are 2 lit tennis courts onsite.
Offsite Recreation
  • Golf
    Golf course located within 5 miles of the property.
Onsite Attraction

On-site Entertainment

Access to weekly theme parties for everyone
Includes $1360 in Resort Credits!(Travel Dates: Now – 12/23/2023)

Includes $1360 in Resort Credits!

Resort Credit Includes:

Renova Spa – $200 in coupons

Weddings by Riu – $100 in coupons

Romantic Dinner – $60 in coupons

Photography – $40 in coupons

Hard Rock Golf Club – $960 in coupons

Important Information: Resort Credits apply as discounts on selected services only. The total of credits are per room per stay, for guests 21 and older. This promotion is subject to availability and inclusions are subject to changes without prior notice. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.

Valid Booking Dates:Now – 12/22/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Includes $850 in Resort Credits!(Travel Dates: Now – 12/23/2023)

Includes $850 in Resort Credits!

Resort Credit Includes:

Renova Spa – $200 in coupons

Weddings by Riu – $100 in coupons

Romantic Dinner – $30 in coupons

Photography – $40 in coupons

Hard Rock Golf Club – $480 in coupons

Important Information: Resort Credits apply as discounts on selected services only. The total of credits are per room per stay, for guests 21 and older. This promotion is subject to availability and inclusions are subject to changes without prior notice. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.

Valid Booking Dates:Now – 12/22/2023

Applicable promotions will display with your room selection. Some restrictions may apply.

Exchange Privileges(Travel Dates: Now – 12/23/2024)

Exchange Privileges

Guest will have access to all bars, lunch and snacks at Riu Palace Riviera Maya, Riu Yucatan, Riu Playacar and Riu Tequila.
Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Breakfast and Dinner must be taken at the booked hotel. Transportation is not included

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

Honeymoon Inclusions!(Travel Dates: Now – 12/23/2024)

Honeymoon Inclusions!

Guests celebrating their honeymoon with us will receive the following amenities:
Surprise welcome gift in their room.
Small bottle of Tequila
King bed (subject to availability at time of check-in)
Late check-out (subject to availability at time of departure)
Complimentary upgrade to next available room category (subject to availability and upon request)
To receive this offer, just enter “Honeymoon” in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.
Important Information:  Proof of marriage must be provided at check-in and must be valid within 90 days.

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities(Travel Dates: Now – 12/23/2024)

All Inclusive Amenities

All meals, snacks and local alcoholic and non-alcoholic beverages in all hotel bars and restaurants.

Snacks and drinks 24 hours a day.
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Room service 24 hours a day.
Turndown service.
Drinks service at the pool.
Free sports, activities and entertainment programme as described. Activities include: tennis (raquets and balls),  kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, pedalos ( paddle boats)
Free wellness facilities as described (gym).
WiFi throughout the hotel.
Daytime entertainment program for adults
Live music, shows, and Riu entertainment
Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.
Riu Get Together Party at the Riu Tequila hotel
RiuLand Kids Club for ages 4-7 and 8-12
All hotel guests are required to wear an “All Inclusive” wristband for identification purposes.

Valid Booking Dates:Now – 12/23/2024

Applicable promotions will display with your room selection. Some restrictions may apply.

Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers.  All offers are first come first served basis.

Happy Travels

More about Riviera Maya

In a beachfront location just 3km from Playa del Carmen, Mexico, the elegant Hotel Riu Palace Mexico (24h All Inclusive) is aesthetically decorated in line with the traditional style of Mexican estates. The excellent service at our all inclusive resort in Mexico makes it the perfect place to get away from it all and regain energy in the heart of a natural atmosphere. The Playa del Carmen hotel includes two fresh water swimming pools surrounded by a vast park, a Jacuzzi, a solarium-terrace, a gym and the wellness centre with a range of different treatments and massages.

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      Riu Palace Mexico

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      Riviera Maya

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