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Haven Riviera Cancun Resort And Spa
All Inclusive
Crta. Federal 307 Chetumal — Puerto Juarez Benito Juarez C.P., QR 77569 MEXICO
- Hotel Details
- Amenities
- Rooms
- Dining
- Activities
- PROMOTIONS
- BOOK NOW
An oceanfront sanctuary of luxury and sophistication awaits you at Haven Riviera Cancun, an adults-only, all-inclusive resort located between Cancun and Riviera Maya. Escape to an exclusive realm of style, glamour and seclusion, where you will feel as if a tiny sliver of Mexico coastline has been reserved just for you. With a vibrant spectrum of restaurants ranging from global fine dining experiences with mesmerizing ocean views to a toes-in-the-sand Beach Stand, our culinary delights have something for every palate. Relax and replenish with a transcendent spa experience featuring avant-garde treatments and traditional techniques steeped in ancient Mayan philosophy. Anything is possible at your personal sanctuary in the Mexican Caribbean With four pools and three swim-up bars.
- Traditional Spring Break Student Groups are not allowed
- The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
General Policies:
Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy – Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy – This hotel cannot guarantee a spring-break-free environment.
Non-Smoking Policy – Haven Riviera Cancun is a 100% smoke-free building. Smoking is permitted only in designated outdoor areas. Smoking is not permitted in guest rooms including balconies and terraces. Any guest found to be smoking in a guest room will be charged a deep cleaning fee of $200 per day.
Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information – Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Cancun International Airport (CUN): 8 miles
- Last Renovation: 2022
- Floors: 4
- Junior suite: 435
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Car Rental Services
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Gift/News stand
- Golf, Offsite
- Laundry/Valet service
- Pool
- Poolside service
- Smoke-free property
- Spa
- Tennis court
- Tour/sightseeing desk
- Whirlpool
- Wireless internet connection in public areas
Please contact us for Wedding Information…
Junior Suite Garden View
View: Garden
Bedding: 1 king. Category Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 total
Junior Suite Gardenview offers private terrace or balcony with whirlpool tub.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Shower only
- Sitting area
- Slippers
- Telephone
- Turn down service
- Widescreen TV
- Wireless internet connection
Junior Suite Partial Ocean View
View: Partial Ocean
Bedding: 1 king. Category Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 total
Junior Suite Partial Oceanview offers private terrace or balcony with whirlpool tub.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Shower only
- Sitting area
- Slippers
- Telephone
- Turn down service
- Widescreen TV
- Wireless internet connection
Junior Suite Swim Out Garden View
View: Garden
Bedding: 1 king. Category Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 0 children, 3 total
Junior Suite Swim-out offers private terrace with exclusive swim-out pool.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Shower only
- Sitting area
- Slippers
- Telephone
- Turn down service
- Widescreen TV
- Wireless internet connection
Junior Suite Swim Out Partial Ocean View
View: Partial Ocean
Bedding: 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 total
Junior Suite Swim-out offers private terrace with exclusive swim-out pool.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Shower only
- Sitting area
- Slippers
- Telephone
- Turn down service
- Widescreen TV
- Wireless internet connection
Romance Junior Suite Partial Ocean View
View: Partial Ocean
Bedding: 1 king
Occupancy Limits: 2 adults, 0 children, 2 total
Romance Junior Suite Partial Oceanview offers private terrace or balcony with whirlpool tub.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Shower only
- Sitting area
- Slippers
- Telephone
- Turn down service
- Widescreen TV
- Wireless internet connection
Romance Junior Suite Swim Out Partial Ocean View
View: Partial Ocean
Bedding: 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 total
Romance Junior Suite Swim-out Partial Oceanview offers private terrace or balcony with whirlpool tub.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Shower only
- Sitting area
- Slippers
- Telephone
- Turn down service
- Widescreen TV
- Wireless internet connection
Serenity Club Junior Suite Ocean Front
View: Ocean
Bedding: 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 total
Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.
Exclusive Amenities for all Serenity Club Categories:
– Stunning ocean front location and views
– Exclusive Check-in area
– Exclusive Lounge area
– Butler service (two per building)
– Premium aromatherapy menu (six aromas to choose from)
– Daily restocked personalized premium mini bar
– Nespresso machine with premium capsules menu (six capsules to choose from)
– Premium pillow menu (four pillows to choose from)
– Sleep well kit
– Your daily digital local newspaper
– General manager’s daily good night courtesy
– Weekly general manager’s event by invitation only
– Daily al fresco a la carte breakfast option @ Vistas
– 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
– Haven signature toiletries
– Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
– Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
*Restrictions do apply
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Shower only
- Sitting area
- Slippers
- Telephone
- Turn down service
- Upgraded bathroom amenities
- Widescreen TV
- Wireless internet connection
Serenity Club Romance Junior Suite Ocean Front
View: Ocean
Bedding: 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 total
Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.
Exclusive Amenities for all Serenity Club Categories:
– Stunning ocean front location and views
– Exclusive Check-in area
– Exclusive Lounge area
– Butler service (two per building)
– Premium aromatherapy menu (six aromas to choose from)
– Daily restocked personalized premium mini bar
– Nespresso machine with premium capsules menu (six capsules to choose from)
– Premium pillow menu (four pillows to choose from)
– Sleep well kit
– Your daily digital local newspaper
– General manager’s daily good night courtesy
– Weekly general manager’s event by invitation only
– Daily al fresco a la carte breakfast option @ Vistas
– 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
– Haven signature toiletries
– Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
– Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
*Restrictions do apply
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Shower only
- Sitting area
- Slippers
- Telephone
- Turn down service
- Upgraded bathroom amenities
- Widescreen TV
- Wireless internet connection
Serenity Club Junior Suite Swim Out Ocean Front
View: Ocean
Bedding: 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 total
Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.
Exclusive Amenities for all Serenity Club Categories:
– Stunning ocean front location and views
– Exclusive Check-in area
– Exclusive Lounge area
– Butler service (two per building)
– Premium aromatherapy menu (six aromas to choose from)
– Daily restocked personalized premium mini bar
– Nespresso machine with premium capsules menu (six capsules to choose from)
– Premium pillow menu (four pillows to choose from)
– Sleep well kit
– Your daily digital local newspaper
– General manager’s daily good night courtesy
– Weekly general manager’s event by invitation only
– Daily al fresco a la carte breakfast option @ Vistas
– 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
– Haven signature toiletries
– Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
– Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
*Restrictions do apply
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Shower only
- Sitting area
- Slippers
- Telephone
- Turn down service
- Upgraded bathroom amenities
- Widescreen TV
- Wireless internet connection
Serenity Club Romance Junior Suite Swim Out OCF
View: Ocean
Bedding: 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 total
Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.
Exclusive Amenities for all Serenity Club Categories:
– Stunning ocean front location and views
– Exclusive Check-in area
– Exclusive Lounge area
– Butler service (two per building)
– Premium aromatherapy menu (six aromas to choose from)
– Daily restocked personalized premium mini bar
– Nespresso machine with premium capsules menu (six capsules to choose from)
– Premium pillow menu (four pillows to choose from)
– Sleep well kit
– Your daily digital local newspaper
– General manager’s daily good night courtesy
– Weekly general manager’s event by invitation only
– Daily al fresco a la carte breakfast option @ Vistas
– 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
– Haven signature toiletries
– Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
– Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
*Restrictions do apply
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Shower only
- Sitting area
- Slippers
- Telephone
- Turn down service
- Upgraded bathroom amenities
- Widescreen TV
- Wireless internet connection
Serenity Club One Bedroom Master Suite Ocean Front
View: Ocean
Bedding: 1 king bed. Category Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 2 adults, 0 children, 2 total
Serenity Club One Bedroom Master Suite Ocean Front is an expansive oceanfront haven with 924 square feet of space. The bathroom features a bathtub, dual sinks, a raindrop shower for 2, and expansive private balcony with a whirlpool tub.
Serenity Club guests receive exclusive VIP services and premium amenities in addition to the All-Inclusive.
Exclusive Amenities for all Serenity Club Categories:
– Stunning ocean front location and views
– Exclusive Check-in area
– Exclusive Lounge area
– Butler service (two per building)
– Premium aromatherapy menu (six aromas to choose from)
– Daily restocked personalized premium mini bar
– Nespresso machine with premium capsules menu (six capsules to choose from)
– Premium pillow menu (four pillows to choose from)
– Sleep well kit
– Your daily digital local newspaper
– General manager’s daily good night courtesy
– Weekly general manager’s event by invitation only
– Daily al fresco a la carte breakfast option @ Vistas
– 10% discount on non-included F&B items, Spa treatments, room upgrades, early check in and late check out*
– Haven signature toiletries
– Additional complimentary green fees* at El Tinto golf course at Cancun Country Club
– Complimentary access to the water journey experience and dynamic pool circuit* of MySenses Spa
*Restrictions do apply
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Separate Living and Sleeping Area
- Separate tub and shower
- Shower only
- Sitting area
- Slippers
- Telephone
- Turn down service
- Upgraded bathroom amenities
- Widescreen TV
- Wireless internet connection
Serenity Club Two Bedroom Master Suite Ocean Front
Occupancy Limits: 4 adults, 0 children, 4 total
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Coffee/Tea maker
- Desk
- Minibar
- Safe
- Slippers
- Wireless internet connection
Serenity Club Presidential Suite Ocean Front
Occupancy Limits: 2 adults, 0 children, 2 total
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Coffee/Tea maker
- Desk
- Minibar
- Safe
- Slippers
- TV
- Wireless internet connection
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Coffee/Tea maker
- Desk
- Minibar
- Safe
- Slippers
- TV
- Wireless internet connection
Junior Suite Partial Ocean View Double Beds
Occupancy Limits: 3 adults, 0 children, 3 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Safe
- Telephone
- TV
- Wireless internet connection
Pure Wellness Junior Suite Partial Ocean View
Occupancy Limits: 3 adults, 0 children, 3 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Safe
- Telephone
- TV
- Wireless internet connection
Serenity Club Partial Ocean view King Bed Jr St
Occupancy Limits: 2 adults, 0 children, 2 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Safe
- Telephone
- TV
- Wireless internet connection
Serenity Club Partial Ocean view 2 Queen Beds JrSt
Occupancy Limits: 4 adults, 0 children, 4 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Safe
- Telephone
- TV
- Wireless internet connection
Serenity Club Ocean View King Bed Junior Suite
Occupancy Limits: 2 adults, 0 children, 2 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Safe
- Telephone
- TV
- Wireless internet connection
Serenity Club Ocean View 2 Queen Beds Junior Suite
Occupancy Limits: 4 adults, 0 children, 4 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Safe
- Telephone
- TV
- Wireless internet connection
Serenity Club Swim Out Partial Ocean view King BJS
Occupancy Limits: 2 adults, 0 children, 2 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Safe
- Telephone
- TV
- Wireless internet connection
Serenity Club Swim Out Partial Ocean view 2 Qn BJS
Occupancy Limits: 4 adults, 0 children, 4 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Safe
- Telephone
- TV
- Wireless internet connection
Agua Bendita
A la carte Mexican-style steak house open for dinner. Reservations required.
Dinner dress code: collar or polo shirt, long pants or dressy shorts, casual close-toed shoes, blouses or dresses, and skirts
- Cuisine: Mexican
Flavours
Serving breakfast and dinner. No reservations required. Located on the ground floor in the main building with indoor and outdoor dining.
Breakfast dress code: T-shirts, tanks, shorts, blouse or pareo over swimsuit
Dinner dress code: collar or polo shirt, long pants or dressy shorts, casual close-toed shoes, blouses or dresses, and skirts
- Cuisine: International
Mistral
Serving lunch, quick snacks, and refreshing drinks near the pool. No reservations required. Dress code is beach casual.
Mocaccino
Serving casual snacks and specialty coffee on 1st floor near lobby. No reservations required. Dress code is beach casual.
- Type: Deli
Olios
Serving a la carte Mediterranean cuisine for dinner. Reservations required. Located on the 2nd floor in the main building and pool and ocean views.
Dinner dress code: collar or polo shirt, long pants or dressy shorts, casual close-toed shoes, blouses or dresses, and skirts
- Cuisine: Mediterranean
Satsu
Serving a la carte Asian fusion cuisine for dinner. Reservations required. Located on the 2nd floor in the main building.
Dinner dress code: collar or polo shirt, long pants or dressy shorts, casual close-toed shoes, blouses or dresses, and skirts
- Cuisine: Asian-Fusion
Tahani
Tahani is a fine-dining wonder, serving global cuisine. Exclusive to Serenity Club guests, its à la carte menu is inspired by the freshest ingredients and in constant evolution.
Vistas Snack Bar
Serving breakfast poolside exclusively for Serenity Club guests. Serving small plates during lunch hours for all guests. No reservations required.
Breakfast and lunch dress code: T-shirts, tanks, shorts, blouse or pareo over swimsuit
Vora Mar
Open for lunch & dinner with seafood specialties, fresh catch of the day, and ceviche dishes. No reservations required. Drenched in beautiful ocean views, Vora Mar is a visual and gastronomic experience.
Lunch dress code: T-shirts, tanks, shorts, blouse or pareo over swimsuit
Dinner dress code: collar or polo shirt, long pants or dressy shorts casual close-toed shoes, blouses or dresses, skirts
- Cuisine: Seafood
- Beach
Daily organized beach walks - Fitness center on-site
- Pool
Four pools - Scuba diving
Free scuba dive clinic in the pool (one hour per person, per stay). Scuba diving following clinic is available for surcharge. - Spa
- Tennis court
- Whirlpool
1 over-sized in-pool whirlpool
- Golf
Guests enjoy special privileges at Cancun Country Club and its El Tinto golf course, 10 minutes from hotel. Inquire with Golf Concierge.
Serenity Club Inclusions.
Valid Booking Dates:Now – 12/23/2023
Applicable promotions will display with your room selection. Some restrictions may apply.
Serenity Club Inclusions.
Valid Booking Dates:Now – 12/23/2023
Applicable promotions will display with your room selection. Some restrictions may apply.
Serenity Club Inclusions.
Valid Booking Dates:Now – 12/23/2025
Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities.
Valid Booking Dates:Now – 12/23/2025
Applicable promotions will display with your room selection. Some restrictions may apply.
Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers. All offers are first come first served basis.
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