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Grand Riviera Princess
All Inclusive
Prolongacion 5ta Av. Mz 20 Lt 6 Playa del carmen, QR 77710 MEXICO
- Hotel Details
- Amenities
- Rooms
- Dining
- Activities
- PROMOTIONS
- BOOK NOW
- Blending pristine natural beauty with unforgettable landscapes and polished accommodations, this inviting Mexican resort provides a welcomed oasis far removed from the worries of everyday. Sparkling pools wind throughout the resort, while specialty restaurants and bars, an upscale spa and fitness facilities, a superior children’s activity program and a welcoming, lively atmosphere ensure an unforgettable stay for every member of the family.
- Students & Spring Breakers will not be accepted at any of the Princess Hotels at any season of the year (January 1st to December 31st).
- The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 1:00 PM
- Minimum Check-In Age: 18
General Policies:
Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy – Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy – This hotel cannot guarantee a spring-break-free environment.
Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information – Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
- Pets Not Allowed
- Cancun, Mexico (CUN): 30 miles
- Year Built: 2007
- Floors: 3
- Total rooms: 672
- Babysitting, Offsite
- Bicycle rentals
- Children programs
- Children welcome
- Children’s play area
- Elevators Not Available
- Exercise gym
- Game room
- Gift/News stand
- Golf, Offsite
- Housekeeping – daily
- Internet services
- Laundry/Valet service
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service
- Safe deposit box
- Sauna
- Spa
- Tennis court
- Water sports
- Please contact us for Wedding Information…
- Business Services
- Internet Access
Deluxe Junior Suite
Bedding: 1 King or 2 double beds based on availability, requests are not guaranteed.
Occupancy limits :3 adults, 2 children, 4 total combined.
Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3 – 12 are surcharged.
Restaurants not included:Le Fleur and The Miso.
Junior Suites are located near the main building with easy access to the restaurants.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access
- Iron
- Ironing board
- Minibar
- Safe
- Shower only
- Telephone
- TV
Deluxe Junior Suite Swimout
Bedding: 1 King or 2 double beds – based on availability, requests are not guaranteed.
Occupancy limits :3 adults, 0 children, 3 total combined.
No children allowed in this room category.
Restaurants not included:Le Fleur and The Miso.
View: Direct pool access from balcony/terrace.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access
- Iron
- Ironing board
- Minibar
- Safe
- Shower only
- Telephone
- TV
Junior Suite
Bedding: 1 King or 2 double beds based on availability, requests are not guaranteed.
Occupancy limits :3 adults, 2 children, 4 total combined.
Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3 – 12 are surcharged.
Restaurants not included:Le Fleur and The Miso.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access
- Iron
- Ironing board
- Minibar
- Safe
- Shower only
- Telephone
- TV
Laguna Villa Suite
Bedding: 1 King bed based on availability, requests are not guaranteed.
Occupancy limits :2 adults, 0 children, 2 total combined.
No children allowed in this room category.
Additional Amenities :-DVD Library available in Platinum Lounge
-In room Premium bar
-Pillow Menu in Platinum Lounge
-24 Hour Room Service
-Platinum Bracelet & Concierge Service with use of exclusive Platinum Lounge
-Private pool with butler service (drinks only)
-International Newspapers located in Platinum Lounge
-Nightly turn down service
-Use of bathrobes during entire stay, 2 pairs of slippers per room
-Free internet unlimited @ Platinum Club Lounge as well as Free Cable internet in rooms
-Private Check-in with cold towel on arrival and Welcome Drink
-Domestic, International & Premium brand Drinks (Aged liquors, Wines and A la carte champagne not included)
-1 Special Dinner
-24 hours Concierge Service in the Platinum Lounge
-Exclusive continental Breakfast area at Platinum Lounge
-Hors d’oeuvres at Platinum Club Lounge
-A la carte Breakfast and Lunch service in the Buffet restaurants near the Platinum Lounge
-Reservations for a la carte restaurants at Platinum Lounge
-Gift in room upon arrival
-Discount on Green Fees at Golf Course
-Discount on Spa Treatments (single service items only)
-Discount on the Water Sport Center (single service items only)
-Reserved area on beach with butler service (drinks only)
-1 Water Circuit at the Spa (per adult per week, min 4 night stay required.)
-1 Beach Bag with Princess Logo
-Special Amenities in Room
-Aromatherapy for the room upon request (concierge)
-Free 1 day Spa package per adult per stay (30 minute massage, facial, exfoliation of feet & hands.) 4 night minimum stay applies.
-Daily international newspaper service in the Concierge located in the pool of the Villas.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathrobe
- Cable television
- Coffee/Tea maker
- DVD player
- Free newspaper
- Hairdryer
- Internet access
- Iron
- Ironing board
- Minibar
- Safe
- Shower only
- Telephone
- Widescreen TV
Platinum Suite
Bedding: 1 King or 2 double beds – based on availability, requests are not guaranteed.
Occupancy limits :3 adults, 2 children, 4 total combined.
Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3 – 12 are surcharged.
Additional Amenities:
-Bathroom with Jacuzzi tub
-DVD Library available in Platinum Lounge
-In room Premium bar
-Pillow Menu in Platinum Lounge
-24 Hour Room Service
-Platinum Bracelet & Concierge Service with use of exclusive Platinum Lounge
-Private pool with butler service (drinks only)
-International Newspapers located in Platinum Lounge
-Nightly turn down service
-Use of bathrobes during entire stay, 2 pairs of slippers per room
-Free internet unlimited @ Platinum Club Lounge as well as Free Cable internet in rooms
-Private Check-in with cold towel on arrival and Welcome Drink
-Domestic, International & Premium brand Drinks (Aged liquors, Wines and A la carte champagne not included)
-1 Special Dinner
-24 hours Concierge Service in the Platinum Lounge
-Exclusive continental Breakfast area at Platinum Lounge
-Hors d’oeuvres at Platinum Club Lounge
-A la carte Breakfast and Lunch service in the Buffet restaurants near the Platinum Lounge
-Reservations for a la carte restaurants at Platinum Lounge
-Gift in room upon arrival
-Discount on Green Fees at Golf Course
-Discount on Spa Treatments (single service items only)
-Discount on the Water Sport Center (single service items only)
-Reserved area on beach with butler service (drinks only)
-1 Water Circuit at the Spa (per adult per week, min 4 night stay required.)
-1 Beach Bag with Princess Logo
-Special Amenities in Room.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Cable television
- Coffee/Tea maker
- Hairdryer
- Internet access
- Iron
- Ironing board
- Minibar
- Safe
- Shower only
- Telephone
- TV
Family Club Deluxe Junior Suite
Bedding: 1 King or 2 double beds based on availability, requests are not guaranteed.
Occupancy limits :3 adults, 3 children, 5 total combined
Maximum of 3 children through age 2 stay free in existing beds with at least 2 adults.
Children ages 3 – 12 are surcharged.
- Air conditioning
- Balcony/Lanai/Terrace
- Ceiling fan
- Hairdryer
- Internet access
- iPod docking station
- Jacuzzi
- Minibar
- Safe
- Satellite television
- TV
Family Club Deluxe Junior Suite Swimout
Bedding: 1 King or 2 double beds – based on availability, requests are not guaranteed.
Occupancy limits :3 adults, 3 children, 5 total combined
Maximum of 3 children through age 2 stay free in existing beds with at least 2 adults.
Children ages 3 – 12 are surcharged.
- Air conditioning
- Balcony/Lanai/Terrace
- Ceiling fan
- Hairdryer
- Internet access
- iPod docking station
- Jacuzzi
- Minibar
- Safe
- Satellite television
- TV
Master Suite
Bedding: 1 King Size Bed – based on availability, requests are not guaranteed.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron and Ironing board
- Safe
- Telephone
- Widescreen TV
- Wireless internet connection
Green
Buffet-style restaurant serving international cuisine.
La Fondue
Swiss Thematic restaurant serving a la carte dishes. Dinner only.
- Attire: Informal Elegance
La Hacienda
Mexican restaurant serving a la carte dishes. Dinner only.
- Attire: Informal Elegance
La Tortuga
Buffet-style restaurant serving international cuisine.
La Vaqueria
Grill restaurant serving a la carte dishes. Dinner only.
- Attire: Informal Elegance
Las Olas
Seafood restaurant serving a la carte dishes. Dinner only (Not included. Only for Junior Suite room category).
- Attire: Informal Elegance
Le Fleur
International gourmet restaurant serving a la carte dishes. Dinner only (Not included. Only for Junior Suite room category).
- Attire: Informal Elegance
Mama Mia
Italian restaurant serving a la carte dishes. Dinner only.
- Attire: Informal Elegance
Miso
Asian restaurant serving a la carte dishes. Dinner only (Not included. Only for the Junior Suite room category).
- Attire: Informal Elegance
Negresco
Buffet-style restaurant serving international cuisine.
- Attire: Informal Elegance
Thai Beach Club
Restaurant serving a la carte cuisine from Thailand. Dinner only (Fees apply, not included in all-inclusive plan).
- Attire: Informal Elegance
Various Lounges/Bars
– Areito
– Poquito Pool Bar
– GymBar (inside gym, energetic drinks not included)
– Fantasy Pool Bar
– Maya Pool Bar
– Tequila Pool Bar
– Chill Out Ibiza
– Lobby Bar Riviera
– Platinum Riviera Bar (included only with Platinum Suites and Laguna Villa Suites)
– Bar Punta Bete
– Bar Chactemal
- Bike rental
- Children’s pool
There are 4 children’s pools on-site. - Children’s program, onsite
Mini Club available for children ages 4 to 12-years-old and Teen’s Club for kids ages 13 to 18-years-old. - Direct access to a beach
- Fitness center on-site
- Hot tub
The resort has 1 outdoor hot tub. - Motorized Water Sports
- Non-Motorized Water Sports
- Pool
There are 8 pools on-site and 12 pools total including a large fresh free flowing pool. This property has swim-up bars. - Sauna
- Spa
- Tennis court
There are 6 tennis courts on-site.
- Golf
Golf course located within a mile of the property.
Honeymoon Inclusions!
Valid Booking Dates:Now – 12/22/2023
Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions!
Valid Booking Dates:Now – 12/22/2025
Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
Valid Booking Dates:Now – 12/22/2023
Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
Valid Booking Dates:Now – 12/22/2025
Applicable promotions will display with your room selection. Some restrictions may apply.
Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers. All offers are first come first served basis.
Happy Travels
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