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Carr Benito Juarez Chetumal KM 250 Akumal, QR 77760 MEXICO
- Hotel Details
- Amenities
- Rooms
- Dining
- Activities
- PROMOTIONS
- BOOK NOW
- The state of Quintana Roo will be charging a sanitation tax of $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
General Policies:
Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy – Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy – This hotel cannot guarantee a spring-break-free environment.
Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information – Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy
- Pets Not Allowed
- Cancun, Mexico (CUN): 62 miles
- Year Built: 1999
- Accessible rooms: 12
- Floors: 3
- Total rooms: 774
- Villa: 52
- 24-hour front desk
- Accessible facilities
- Babysitting
- Bell staff/porter
- Bicycle rentals
- Casino
- Currency exchange
- Disco
- Exercise gym
- Express check-out
- Fax service
- Hairdresser/barber
- High speed internet access
- Late check-out available
- Laundry/Valet service
- Medical Facilities Service
- Parking
- Pharmacy
- Phone services
- Pool
- Safe deposit box
- Sauna
- Solarium
- Spa
- Transportation
- Wakeup service
- Whirlpool
Please contact us for Wedding Information…
- Business Services
- Internet Access
Superior
Bedding– 1 king or 2 double beds
Occupancy limits– Maximum 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.
Note – when 3 adults are booked – no children allowed.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
Junior Suite Superior
Bedding– 1 king or 2 double beds
Occupancy limits– Maximum 3 adults, 2 children, 4 total
Maximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- TV
- Wireless internet connection
Junior Suite
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Safe
- Wireless internet connection
Premium Superior
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- Wireless internet connection
2 Bedroom Suite
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub
- Bathtub/shower combination
- Cable television
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- TV
- Wireless internet connection
Premium Superior Ocean Front
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Ceiling fan
- Coffee/Tea maker
- Hairdryer
- Iron
- Ironing board
- Minibar
- TV
- Wireless internet connection
Various Onsite Restaurants
Various Offsite Restaurants
- Basketball court
- Billiards
- Boating
- Children’s pool
There are 3 children’s pools on-site. - Children’s program
-Kids Water Park (with age and height restrictions)-Kids club
Create specially for the little ones, a complete program that will keep them entertained, while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
Every night in the recreational area the children will have the opportunity to enjoy and simultaneously participate in a show created especially for them, with dances and contests that will be of the delight for the small ones.
- Dart board
- Diving
- Fishing
- Fitness center on-site
- Football field
- General
BOOGIE BOARDS (on request)DANCE LESSONSENTERTAINMENT PROGRAMMINIDISCOAEROBICS
- Golf location (onsite/nearby)
Caddy Required
GCartsolf
- Hot tub
There are 2 outdoor hot tubs. - Outdoor pool
3 Outdoor fresh water pool - Sailing
- Sauna
- Spa
- Steam bath
- Table tennis
- Tennis court
There are 5 lit tennis courts on-site.(1hour/client/day & on request)Available equipment
- Theatre
Amphitheatre - Volleyball
- Water activities
CATAMARAN (1hour/client/day & on request)KAYAKS (1 hour/day/client & on request)DIVING LESSONS (in pool & on request per customer and per stay )SNORKELING (1 hour/day/client & on request)
- Whirlpool
3
- Golf
27/18 HOLES AND A 9 HOLE PAR 3 COURSEGolf is located 1 mile away from the property
- Chapel ($)
There’s a new built Chapel onsite for those couples seeking to tie the knot with a gorgeous traditional ceremony. This romantic Mexican flavor structure is located in the Hacienda Doña Isabel, it is a registered Catholic Chapel and has a capacity of up to 140 people seated. Mass services are provided every Sunday to our guests.
Other Local Attractions ($)
Book early and save with reduced rates.
The discount is already reflected in the vacation price.
Valid Booking Dates:Now – 10/31/2023
Applicable promotions will display with your room selection. Some restrictions may apply.
Book early and save with reduced rates.
The discount is already reflected in the vacation price.
Valid Booking Dates:Now – 3/31/2024
Applicable promotions will display with your room selection. Some restrictions may apply.
Book early and save with reduced rates.
The discount is already reflected in the vacation price.
Valid Booking Dates:Now – 6/30/2024
Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Honeymoon inclusions during your stay.
Honeymooners will receive the following bonuses: Special room decoration, Bottle of sparkling wine and chocolates upon arrival, 20% discount in Spa treatments, Free late check out (upon availability), Free upgrade room category (upon availability). Proof of marriage required and request made prior to check-in. Must be within 6 months of original wedding date.
Valid Booking Dates:Now – 1/1/2025
Applicable promotions will display with your room selection. Some restrictions may apply.
One child stays free.
1st child age 2-12 stays free with 2 adults.
Valid Booking Dates:Now – 10/31/2023
Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The discount is already reflected in the vacation price.
Valid Booking Dates:Now – 10/31/2023
Applicable promotions will display with your room selection. Some restrictions may apply.
Book Now and take advantage of many of our promotional inclusions based on your travel dates and room categories. Limted quantities and datelines for offers. All offers are first come first served basis.
Happy Travels
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