Santa Cruz Huatulco Hotel

• Check In: 3:00 PM
• Check Out: 12:00 PM
• Minimum Check-In Age: 18

General Policies:

Checkin Instructions: Extra-person charges may apply and vary depending on property policySpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedSafety features at this property include a fire extinguisher, a smoke detector, and a first aid kitBe prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Special Checkin Instructions: Front desk staff will greet guests on arrival.

Know before you go: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Renovations: The following facilities are closed seasonally each year. They will be closed from May 27 to July 27:Fitness facilities

Optional Fees: Fee for buffet breakfast: MXN 180 for adults and MXN 90 for children (approximately) Pet fee: MXN 200 per accommodation, per nightService animals are exempt from fees Early check-in is available for a fee (subject to availability, amount varies) Late check-out is available for a fee (subject to availability, amount varies) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• 24-hour front desk
• Acrylic shield between guests and staff in main contact areas
• Complimentary newspaper in lobby
• Concierge desk
• Contactless check-in and check-out are available
• Dry cleaning
• Elevators Not Available
• Exercise gym
• Free high speed internet connection
• Free parking
• Gap period enforced between guest stays
• Gloves are available to guests
• Guests are provided with free hand sanitizer
• Individually-wrapped food options are available
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available for lunch
• Individually-wrapped food options are available through room service
• Luggage service
• Masks are available to guests
• Meeting rooms
• Onsite laundry
• Property confirms they are implementing enhanced health & safety measures
• Property is cleaned with disinfectant
• Protective clothing is available to guests
• Safe deposit box
• Sauna
• Social distancing measures are in place
• Staff wears personal protective equipment
• Tour/sightseeing desk

• Air conditioning
• Balcony/Lanai/Terrace
• Cable television
• Chair provided with desk
• Exterior corridors
• High Definition (HD) Flat Panel Television – 32 inches or greater
• High speed internet connection
• Housekeeping Service
• Nonsmoking rooms
• Premium movie channels
• Printer
• Safe
• Shower only
• Telephone

Non-refundable Rate – No cancellations or changes allowed

Valid Booking Dates:Now – 12/31/2050

Applicable promotions will display with your room selection. Some restrictions may apply.

Non-refundable Rate – No cancellations or changes allowed

Valid Booking Dates:Now – 12/31/9999

Applicable promotions will display with your room selection. Some restrictions may apply.